Cancellation Policy

To secure your reservation, a credit card is required at the time of booking. Should you need to cancel or reschedule, we kindly ask for at least 24 hours’ notice for single appointments, 48 hours’ notice for multiple services booked by one guest, and 72 hours’ notice for groups of three or more.

Cancellations made with less notice, as well as missed appointments will be charged the full value of the scheduled service. As our technicians are dedicated, commission-based professionals, your consideration ensures their time and expertise are respected. We thank you for honoring this policy and allowing us to continue providing an exceptional spa experience for every guest.