cancellation policy

Because your spa services are reserved just for you, a credit card is required to shedule your appointment.  You are required to cancel your service within 24 hours prior to your appointment start time by calling SandCille Spa at 814.456-7400. Multiple appointments (two or more) for a single client require a 48-hour cancellation.  Groups of more than 3 persons require a 72-hour cancellation.

If no notice or short notice is given, or if a client fails to appear for the scheduled appointment (no-show), we reserve the right to charge 100% of your scheduled services to your credit card.  Booking an appointment at SandCille Spa indicates your acceptance of this policy.

Please understand, your service technician counts on you as SandCille technicians are commission based.  When you no-show or cancel in less than 24 hours, you are taking away her/his ability to make money during that time slot.